Insufficient memory is the most common cause of problems/crashing. If you’re on a mobile device, try exporting your scene with lower quality settings to reduce file size/memory usage. If you’re having trouble viewing someone else’s content, contact the author and ask them to export a mobile-friendly version of the scene.
If you’re on a desktop or laptop with plenty of video memory, try the following:
- Restart your browser.
- Restart your computer.
- Make sure you have the latest version of your browser installed.
- Confirm that you have the latest version of your video card drivers installed.
If you’re still having problems, contact support@marmoset.co.
